Void Supervisor
Mainstay Recruitment Solutions Ltd
Location: Home Counties | Travelling across the region
Contract: Permanent | Full Time
Working Hours: 40 hours per week, Monday to Friday, 8:00am – 5:00pm
About the Role
We’re looking for an experienced Void Supervisor with a strong trade or maintenance background to oversee the delivery of repairs and maintenance works across a busy housing portfolio. You’ll be responsible for supervising operatives, contractors and subcontractors, making sure void properties are inspected, works are correctly specified and properties are brought back to a safe, high-quality standard ready for new tenants. This is a hands-on supervisory role where you’ll balance people management, quality, productivity and compliance, while working closely with tenants, clients, housing teams and internal support functions.
Key Responsibilities
- Supervise day-to-day activities of operatives, ensuring productivity, quality and efficiency.
- Inspect void properties and identify the works required to bring them back to the required standard.
- Specify works and provide accurate orders to housing offices.
- Oversee supplier and subcontractor works, ensuring they are completed on time, within budget and to KPI standards.
- Monitor the quality and progress of repairs and maintenance works.
- Liaise with tenants and clients, responding to queries and resolving issues promptly.
- Carry out site inspections, toolbox talks and risk assessments.
- Ensure all works comply with relevant health & safety legislation and company procedures.
- Manage and support operatives, providing guidance and addressing performance issues where required.
- Mentor apprentices and support the development of colleagues within the team.
- Work closely with administration teams and call centres to effectively schedule and coordinate works.
- Identify opportunities to improve the efficiency and quality of service delivery.
- Support sustainability initiatives by reducing waste, increasing recycling and promoting greener working practices.
We’re looking for someone with:
- Proven experience supervising and managing a team.
- A strong trade or maintenance background.
- Experience within housing repairs, property maintenance, voids or a similar environment.
- Good knowledge of repairs and maintenance processes.
- Experience managing contractors and subcontractors.
- Strong communication and people management skills.
- The ability to organise workloads and manage multiple priorities.
- A proactive approach to problem solving, quality and customer service.
- Good understanding of health & safety, risk assessments and site compliance.
- A hands-on approach with the confidence to lead from the front.
Additional Requirements
- Full clean UK driving licence.
- Ability to obtain and maintain SC security clearance.
- Willingness to travel across the Home Counties as required.
What’s on Offer
- Work van and fuel card
- 6% matched pension contribution
- 25 days annual leave plus bank holidays
- Life assurance policy
- Permanent, full-time position
- Monday to Friday, 8:00am – 5:00pm
Apply Now →
Application opens at the source listing. Free for jobseekers.