Warehouse, Logistics and Field Services Operative at MLL Telecom, Silverstone

Job Description

We are looking for an individual who is enthusiastic, dependable and eager to learn. While previous warehouse or logistics experience may be beneficial, it is not essential. More important is a genuine interest in technology, a willingness to learn telecommunications products and terminology, and a commitment to becoming a valued member of the operational team.
 
The successful candidate will be someone who enjoys working collaboratively, takes pride in their work, communicates effectively with a wide range of colleagues, and is motivated to develop both their technical knowledge and operational expertise.

Job Responsibilities

• Receive, inspect and process incoming deliveries, ensuring all goods are recorded accurately and discrepancies are reported promptly
• Maintain accurate inventory records through regular stock checks, cycle counts and reconciliation activities.
• Act as a key operational link between the warehouse, Field Engineering teams and office-based support functions.
• Prepare equipment, tools and materials for deployment, ensuring engineers have everything required to complete customer work efficiently.
• Support engineers with equipment availability enquiries, urgent requirements and stock requests.
• Assist with troubleshooting stock and equipment-related issues that may impact service delivery.
• Liaise with courier services, logistics providers and suppliers to coordinate deliveries and resolve issues.
• Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; Sweep, dust and mop.
• Organise warehouse and work area for orderliness at all times.
• Assist in managing the warehouse in compliance with company’s policies and vision.

Physical Requirements-

This role involves a combination of warehouse-based and logistical activities and requires a level of physical capability to safely undertake day-to-day duties ​:

• Regular use of hands and arms to handle, move, position and manage equipment, materials and stock.
• Frequent periods of standing, walking, bending, kneeling, crouching and working within warehouse storage areas.
• Occasional periods of sitting, climbing and maintaining balance while carrying out operational tasks.
• Regularly required to lift and move items weighing up to 50 lbs (23 kg).
• Occasionally required to lift and move items weighing in excess of 100 lbs (45 kg), with appropriate equipment and support where necessary.
• Adequate visual capability, including close and distance vision, peripheral awareness, depth perception and the ability to focus and adjust to varying working conditions.

Your Areas of Skills, Knowledge and Experience

Essential -

• A positive and proactive attitude, with a strong willingness to learn and develop within the role.
• Willingness to build knowledge of telecommunications products, equipment and industry terminology.
• Strong communication skills, with the ability to build effective working relationships with Field Engineers, operational teams and other internal stakeholders.
• A reliable and dedicated approach to work, demonstrating accountability and ownership of responsibilities.
• Comfortable working in a hands-on operational environment while balancing administrative and coordination tasks.
• Basic IT literacy and confidence using computer systems and business applications.

Desirable -

• Previous exposure to a warehouse, logistics or customer service environment.
• Experience working with stock control, inventory management or asset tracking systems.
• Forklift Truck certification.

Job Benefits

Pension Scheme

Life Assurance

Health & Dental Insurance

Financial Wellbeing & Will Writing 

Wellbeing Support Programme (EAP)

25 Days Holiday & Holiday Buy Scheme

Social Activities  

At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families.

MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation