Warehouse Team Leader

📍 Christchurch, Dorset,
⏰ Full Time | Permanent | 40 Hours Per Week

We're looking for a highly organised and hands-on Warehouse Team Leader to support the smooth and efficient running of a busy garden centre operation behind the scenes.

Working at the heart of the business, you'll lead the warehouse team, ensuring deliveries are processed efficiently, stock is managed effectively, and products are in the right place at the right time. This is an excellent opportunity for an experienced warehouse professional who enjoys leading people, maintaining high standards, and making a real impact on operational performance.

As Warehouse Team Leader, you will:

• Oversee the day-to-day running of the warehouse and goods-in operation
• Lead, motivate, and organise the warehouse team to deliver exceptional standards
• Ensure all deliveries are checked, recorded, and processed accurately
• Maintain excellent stock control, storage, and stock rotation practices
• Identify and resolve operational issues proactively
• Support stocktakes and maintain accurate inventory records
• Work closely with all departments to ensure efficient stock flow
• Maintain high standards of housekeeping, organisation, and safety
• Keep warehouse and yard areas clean, compliant, and well maintained
• Monitor equipment, fixtures, and warehouse facilities
• Communicate stock shortages, delivery delays, and potential risks promptly
• Support seasonal changes and peak trading periods
• Monitor and report Health & Safety and security matters
• Oversee the customer delivery process

• Conduct regular warehouse and storage area walkthroughs
• Ensure deliveries are unloaded and processed efficiently
• Facilitate timely replenishment of stock to the shop floor
• Manage returns to suppliers and stock transfers
• Complete and record equipment safety checks
• Support team recruitment, training, and development
• Assist with rotas, holiday requests, and payroll administration where required
• Provide excellent customer service when needed
• Work closely with the retail management team to support trading requirements
• Act as a key holder and undertake Duty Manager responsibilities when required

To be successful in this role, you'll have:

• Previous warehouse, logistics, or goods-in experience with team leadership responsibility
• Strong stock control and inventory management experience (essential)
• Excellent organisational and communication skills
• Confidence using IT systems and warehouse processes
• A sound understanding of Health & Safety requirements
• A proactive, hands-on, can-do approach
• A forklift licence (desirable but not essential)
• Availability to work alternate weekends

• Friendly and supportive team environment
• Family-run business with strong values and heritage
• Varied, active and rewarding role
• Opportunities for growth and career development
• Generous staff discount scheme (following successful completion of probation)
• Free on-site parking
• Free uniform
• Additional day's holiday to celebrate your birthday

Contract Type: Permanent, Full Time (40 hours per week)

Hours: 8:30am to 5:30pm, including alternate weekends

Location: Christchurch, Dorset,

Please note: This is a physically active role involving regular manual handling, lifting, and time spent working both indoors and outdoors.

If you're an experienced warehouse professional with strong leadership skills and a passion for maintaining high operational standards, we'd love to hear from you. Join a thriving retail operation where you'll play a key role in keeping everything running smoothly behind the scenes.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.