Warranty Administrator

Perfect Placement

We are currently seeking a highly skilled and experienced Warranty Administrator to join a reputable multi-franchise approved commercial vehicle dealership located in Tewkesbury, Gloucestershire. This is an excellent opportunity to become part of a well-established, family-run business with over 105 years of success. The Warranty Administrator role offers flexible working arrangements, competitive salary packages, and strong career development prospects.

Benefits of a Warranty Administrator:
  • Salary up to £35,000 per annum, dependent on experience
  • Flexible working hours: full-time (Monday to Friday, 8:00am-5:00pm) or part-time (minimum 3 days per week)
  • 28 days annual leave, including bank holidays
  • Workplace pension scheme
  • On-site parking
  • Ongoing training and development opportunities
  • Staff purchase discounts, referral schemes, and well-being programmes
  • Long-term career growth within a historic family-run business
Duties of a Warranty Administrator:
  • Prepare and submit all warranty claims to manufacturers for payment
  • Check and reconcile weekly warranty statements, querying overdue claims or discrepancies
  • Ensure accuracy and compliance of all warranty documentation with manufacturer guidelines
  • Prepare invoices and warranty claims adhering to departmental standards and claim procedures
  • Complete repair order documentation accurately and thoroughly
  • Manage policy claims efficiently, ensuring customer reimbursements are correct
  • Maintain high standards of control over returned displaced materials to manufacturers
  • Reconcile warranty credits and resolve discrepancies promptly
  • Assist with general administrative duties within the office environment
  • Develop strong working relationships with colleagues and customers
Requirements of a Warranty Administrator:
  • Prior experience in warranty administration within the motor trade
  • Excellent organisational skills with the ability to prioritise in a demanding environment
  • Strong interpersonal skills and the ability to build cooperative relationships
  • Knowledge of Kerridge/Keyloop dealer management system is advantageous but not essential
  • Attention to detail and a proactive approach to problem-solving
This role offers an engaging environment for a dedicated Warranty Administrator seeking stability, progression, and a supportive team. Our client values reliability, attention to detail, and excellent communication skills. If you meet the requirements and are looking for a rewarding career opportunity in the automotive sector, we encourage you to apply.

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Tewkesbury and Gloucestershire, today to discover more about this fantastic opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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