Workplace Facilities Manager

Workplace Facilities Manager

Location: Birmingham, B1 1RQ
Hours of work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Workplace Facilities Manager to oversee a busy 450-desk, 12-meeting room corporate site in Central Birmingham.

This is a hands-on position that combines front-of-house responsibilities with day-to-day workplace facilities management. The role requires a proactive, highly engaged individual who can ensure the smooth running of operations while delivering a consistently high-quality workplace experience.

The successful candidate will play a pivotal role in managing a small on-site team, building strong relationships with stakeholders, and maintaining service excellence across the site. You will be responsible for upholding high standards, supporting operational efficiency, and ensuring a positive and professional working environment.

Key Responsibilities

• Manage the day-to-day operations of office facilities, including maintenance, security, and cleaning services
• Provide line management and support to the Workplace Coordinator
• Deputise for room set-ups and hospitality when required, ensuring all bookings are delivered to specification
• Coordinate with service providers and contractors to ensure timely, high-quality service delivery
• Monitor and manage office supplies and equipment, ensuring availability and functionality at all times
• Implement health and safety policies and procedures, including inspections and risk assessments
• Manage the facilities budget and control costs associated with operations
• Respond to and resolve facilities-related issues promptly, maintaining accurate records of maintenance, contracts, and compliance documentation

Professional and Personal Competencies

• Experience managing teams
• Previous experience in facilities management or a related field
• Strong understanding of engineering and hard services
• Excellent organisational and multitasking skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office Suite and facilities management systems
• Knowledge of health and safety regulations and best practices
• Proactive problem-solving approach, with the ability to work independently and as part of a team