Workshop Administrator
Kemp Recruitment Ltd
Shift: Monday – Friday days (42.5 hrs)
Location: Berkeley (Gloucestershire)
Salary: £29,750
Workshop Administrator opportunity
We are looking for an organised and customer-focused Workshop Administrator to support the day-to-day operation of a busy vehicle maintenance facility. This is a fantastic opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and has experience coordinating vehicle maintenance, compliance, and workshop activities.
Duties of the Workshop Administrator
- Coordinate vehicle maintenance schedules, inspections, MOTs, safety checks, and compliance activities.
- Manage workshop bookings, job creation, and updates through the fleet management system.
- Order vehicle parts, monitor deliveries, process returns, and support warranty claims.
- Maintain accurate fleet records and ensure all compliance documentation is completed and uploaded correctly.
- Liaise with customers, suppliers, technicians, and internal stakeholders to provide updates and resolve queries.
- Support workshop operations, including work allocation, technician administration, KPI reporting, and invoice query resolution.
- Act as the first point of contact for telephone enquiries and visitors to the site.
- Deliver excellent customer service while ensuring fleet downtime is minimised.
Experience/skills required for the Workshop Administrator
- Strong administrative and organisational skills with excellent attention to detail.
- Advanced Microsoft Office skills.
- Excellent communication and customer service abilities.
- Experience managing multiple priorities in a fast-paced environment.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Any experience within a vehicle workshop, fleet, transport or maintenance environment would be desirable
- Knowledge of fleet management systems would be a bonus
What's on Offer for the Workshop Administrator
- 25 days holiday plus your birthday, Christmas Eve, New Year's Eve off and all BH’s
- Buy or sell holiday scheme.
- Life assurance and personal accident cover.
- Paid volunteering day each year.
- Competitive pension contribution of up to 10%.
- Annual profit-related bonus scheme.
- Share save scheme.
- Enhanced family-friendly benefits.
- Employee discounts on shopping, travel, entertainment, and more.
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