Account Executive

Inspire Resourcing are currently recruiting for an Account Executive on behalf of our fantastic client based in Mansfield.

Key Responsibilities

• Process and manage customer orders through the company's management information systems.
• Coordinate digital print, fulfilment and distribution projects from initial brief through to completion.
• Liaise with internal departments including production, warehousing, logistics and account management to ensure smooth project delivery.
• Monitor project progress and proactively manage deadlines to ensure customer requirements are met.
• Prepare and maintain accurate job records, schedules and documentation.
• Track stock levels and assist with inventory management where required.
• Arrange and coordinate deliveries, dispatches and distribution activities.
• Communicate regularly with clients, suppliers and internal stakeholders regarding project status, schedules and requirements.
• Identify and resolve operational issues quickly, escalating concerns where appropriate.
• Ensure all work is processed in accordance with company procedures, quality standards and customer specifications.
• Produce reports and update management information systems with accurate and timely information.
• Support continuous improvement initiatives by identifying opportunities to improve processes and efficiencies.
• Assist with forecasting workload requirements and prioritising jobs to maximise operational effectiveness.
• Maintain a strong focus on customer satisfaction, quality and service delivery.
• Work collaboratively with colleagues to achieve departmental and company objectives.

Requirements

• Excellent organisational and time-management skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Analytical approach with effective problem-solving abilities.
• High level of accuracy and attention to detail.
• Customer-focused and commercially aware.
• Flexible, adaptable and able to work under pressure.
• Strong team-working skills.
• Competent IT skills and ability to learn new systems.
• Experience within production control or project coordination.
• Knowledge of warehousing, fulfilment or distribution operations.
• Understanding of digital print or lithographic print processes.
• Experience using Microsoft Excel and management information systems.
• Previous experience in a manufacturing, logistics, print or agency environment.