Aftersales Administrator

Perfect Placement

We are recruiting a Aftersales Administrator on behalf of a reputable multi-franchise approved car dealership located in Chippenham, Wiltshire. This is an excellent opportunity for a skilled and experienced professional to join a well-established team within a busy Service Department.

Benefits:
  • Salary of approximately £30,000 per annum, dependent on experience
  • 30 days annual leave, inclusive of bank holidays
  • Workplace pension scheme 
  • Access to manufacturer-accredited training programmes
  • Career development and progression opportunities within a long-standing local dealer group
  • Staff purchase discounts
  • Monday to Friday working hours
Duties of an Aftersales Administrator:
  • Prepare and submit warranty claims to manufacturers for payment
  • Check and clear weekly warranty statements, query overdue claims, and resolve payment discrepancies
  • Ensure all warranty documentation aligns with manufacturers’ guidelines
  • Prepare accurate invoices and warranty claims based on claim deals and departmental standards
  • Complete repair order documentation thoroughly and correctly as an Aftersales Administrator
  • Manage policy claims promptly and ensure customer reimbursements are accurate
  • Maintain control over displaced materials returned to manufacturers
  • Reconcile warranty credits and address discrepancies efficiently
  • Assist with general administrative duties within the Service Department
Requirements of an Aftersales Administrator:
  • Previous experience in an administrative role within the automotive industry, with specific knowledge of vehicle warranty administration
  • Strong organisational skills with the ability to prioritise conflicting demands in a fast-paced environment
  • Excellent interpersonal skills, capable of building cooperative relationships with colleagues and customers
  • Familiarity with dealer management systems such as Kerridge/Keyloop is advantageous but not essential
This Aftersales Administrator role offers an attractive salary package and opportunities for career growth within a respected dealership group. Our client values dedication and professionalism, providing a supportive environment for ongoing development.

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Chippenham and Wiltshire, today to discover more about this fantastic Aftersales Administrator opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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