Aftersales Manager in Gloucester
Posted by Perfect Placement
£40,000 – £55,000 a year
Gloucester · Permanent
The Aftersales Manager will play a key role in overseeing the aftersales department, ensuring exceptional customer satisfaction and operational efficiency. This is a fantastic opportunity for a driven professional looking to advance their career within a reputable dealer group offering excellent career progression.
What’s in it for you?
- Starting basic salary up to £40,000 per annum, dependent on experience
- Uncapped annual on-target earnings of £55,000, based on departmental performance
- Company car provided
- Access to accredited training and development programmes with a well-known car brand
- 22 days’ annual leave plus bank holidays and your birthday off
- Workplace pension scheme
- Staff discounts, life assurance, long service and loyalty awards, and participation in inter-company competitions
- Career progression within a dealer group operating for over 25 years across the South and South West regions
- Working hours from 8:30am-6:00pm, Monday to Friday with occasional Saturday shifts as required
- Drive and manage the aftersales department to deliver outstanding customer service and satisfaction
- Supervise and support a team including vehicle technicians, service advisors, parts advisors, and drivers
- Ensure maximum utilisation of workshop facilities and the efficient sale of labour and parts/accessories
- Maintain high standards of operational efficiency and compliance with company policies
- Develop and implement strategies to enhance customer retention and departmental profitability
- Monitor and report departmental performance, ensuring targets are met or exceeded
- Promote teamwork, staff training, and continuous improvement within the department
- Proven experience as a Service or Aftersales Manager within a franchise-approved car dealership, ideally in a small to medium-sized operation
- Strong leadership and team management skills
- Excellent organisational and communication abilities
- IT literate with proficiency in relevant dealership management software
- Valid UK driving licence with minimal points
- Ability to work proactively and support colleagues to achieve departmental objectives
- Live within a reasonable commuting distance to Gloucester
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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