Aftersales Manager in Newtownabbey

Posted by Perfect Placement

£45,000 – £60,000 a year

Newtownabbey · Permanent

We are seeking an Aftersales Manager to lead our busy aftersales department at our high-performing Mallusk site. This Aftersales Manager will support the team, maintain excellent customer service and ensure the smooth day-to-day operation of the department.

Benefits:
  • As our Aftersales Manager, you will receive a highly competitive basic salary with the opportunity to earn up to £10,000 additional annual bonus.
  • Company car scheme with the opportunity to save on a new vehicle.
  • 33 days’ annual leave, including bank holidays, with an annual leave purchase and sale scheme.
  • Pension scheme, life assurance and cycle-to-work scheme.
  • Discounts across Service, Bodyshop and Parts departments.
  • Comprehensive learning, development and career progression opportunities.
  • Full-time, permanent contract with a 45-hour working week.
Duties:
  • The Aftersales Manager will support the aftersales team across front-of-house operations and resolve customer issues professionally.
  • The Aftersales Manager will help manage the department’s daily performance, processes and workflow.
  • Work closely with colleagues to maintain high standards of customer satisfaction and operational efficiency.
  • Provide effective leadership, coaching and support to the wider aftersales team.
  • Monitor departmental activity and assist with achieving key performance objectives.
Requirements:
  • The successful Aftersales Manager will have extensive experience within a Franchise Main Dealer Service Department at supervisory level.
  • Excellent knowledge of dealership management systems.
  • A proven record of managing, motivating and developing a team.
  • Strong customer service, communication and organisational skills.
  • A full UK manual driving licence with minimal points.
Contact Will Grant, Automotive Recruitment Specialist at Perfect Placement covering Mallusk and County Antrim, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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