Artwork Administrator in Leigh, ENG

Artwork Administrator

Leigh

£27,000

Benefits:

• 21 days holiday (which rise to 25 days with increased length of service) + Bank Holidays
• Extra free days holiday if you book and use 5 consecutive holidays between Jan-May
• Birthday Holiday
• Early Finish Friday
• Free parking
• Company Pension and much more!

The Role:

• Deal with a high volume of emails, where you liaise with the Customers, Internal and External colleagues
• Take telephone queries from Customers and Internal or External Artworkers and Printers.
• Process the artwork approvals with the relevant printer and communicate with customers regarding the delivery date.
• Selecting the correct printing type for each order, whilst ensuring each section remains within their daily capacity.
• Ordering relevant consumables for the Artworkers and Internal Print room to complete their tasks.  
• Working with our bespoke internal systems to meet relevant job KPI’s
• Oversee any Giftset orders or any orders which require additional processing or fulfilment requirements which causes them to fall outside our usual processes. This will involve monitoring our internal systems to ensure the orders are completed in a timely manner and communicating with the printers, packing teams and customers throughout.

About You:

•  Must have excellent IT and Administrative skills
•  Enthusiastic for giving great Customer Service and enjoys finding solutions for customers.
• Good at multitasking and can deal with a number of things at the same time.
• Strong attention to detail.
•  Well organised and able to work both independently and as part of a team and to be proactive in work
• Must have the ability to work efficiently under pressure, prioritising workload to meet deadlines
• Comfortable when dealing with errors.

INDAB