ASB Officer
Niyaa People Ltd
This is an excellent opportunity for an experienced housing professional to step into a senior advisory role, providing specialist guidance on complex ASB and safeguarding cases while supporting frontline housing colleagues.
You will provide specialist advice and oversight on anti-social behaviour cases, ensuring appropriate enforcement action is considered and cases are progressed effectively.
You will also act as a key contact for safeguarding matters and work closely with local authorities, community safety partnerships and other agencies.
The role involves a combination of office-based work, home working and visits to local estates, including regular visits to a nearby Gypsy and Traveller site.
Key Responsibilities of an ASB Officer:
- Provide specialist advice and oversight on complex ASB cases.
- Advise Housing Officers and Housing Assistants on case progression and enforcement options.
- Support the use of appropriate legal and enforcement tools.
- Prepare and progress injunctions and other enforcement action.
- Present lower-level cases at court where required.
- Act as the lead contact for safeguarding matters.
- Liaise with local authorities, police, community safety partnerships and other agencies.
- Attend multi-agency meetings and partnership forums.
- Support colleagues on estate visits involving serious or complex ASB.
- Provide guidance and case discussions to frontline housing teams.
- Maintain accurate case records and ensure cases are progressed appropriately.
- Oversee housing management responsibilities associated with a local Gypsy and Traveller site, including approximately weekly visits.
- Strong experience managing ASB cases within social housing.
- Good knowledge of ASB enforcement legislation, tools and processes.
- Experience with injunctions and other legal enforcement action.
- Court experience and confidence presenting lower-level cases.
- Strong safeguarding knowledge and experience dealing with complex or sensitive cases.
- Experience working with local authorities, police, community safety partnerships and other agencies.
- A background in social housing or general-needs housing management.
- The ability to provide specialist advice and guidance to housing colleagues.
- Confidence attending challenging estate visits and dealing professionally with residents.
- Excellent communication, organisation and case management skills.
- A full driving licence and ability to travel between local sites.
- Initial 3-month temporary contract, with potential for extension/permanent opportunities depending on recruitment.
- 37 hours per week.
- Hybrid working alongside office and estate-based requirements.
- Competitive hourly rate.
- Opportunity to work in a senior specialist ASB role without direct line management responsibility.
- Immediate/short-notice start preferred.
If you have strong ASB enforcement experience and are available for a temporary opportunity, please get in touch with your CV for further information and a confidential discussion.
If this ASB Officer role is of interest, please apply or contact (url removed)
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