Clinical Receptionist & Booking Clerk at NHS Professionals, Doncaster

Job Title: Clinical Receptionist & Booking Clerk

Hours: Monday – Sunday 20 hours per week.

Location: Doncaster & Bassetlaw Teaching Hospitals NHS FT

Trust Location: Doncaster Royal Infirmary, Armthorpe Road, Doncaster, DN2 5LT

Contract Type: Temporary – 3 months from start date

Reference: 91528

What you’ll be responsible for:

• Updating patient information using the Patient Administration System when a patient has indicated a change in demographic details.
• Assisting patients to use the self-check in kiosks where possible, recording the arrival of patients using the Trust’s digital check in service.
• Booking of appointments for patients returning to clinic using the Patient Administration System, following local guidelines in relation to specified timeframes.
• Dealing with patient enquiries at the desk and giving directions to other departments
• Dealing with any telephone enquiries received by the Outpatient department

You’ll learn the following whilst working at the trust.

• An in depth understanding of the roles and responsibilities involved in working within the NHS  
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times  
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation 

You’ll have the following skills/experience:

• Previous experience of dealing with patients in a face to face setting.
• Previous experience of using Microsoft packages.
• Previous experience of being in a customer service role.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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