Dealership Receptionist

Perfect Placement

We are recruiting on behalf of our client, a leading used van retailer based in Chipping Sodbury, Bristol, for the position of dealership receptionist. This Dealership Receptionist role offers an excellent opportunity for a dedicated professional to join a rapidly expanding company and contribute to their ongoing growth.

Benefits:
  • Competitive salary between £30,000 and £34,000 per annum, dependent on experience
  • Potential bonuses based on performance
  • 28 days annual holiday allowance
  • Modern, purpose-built showroom environment
  • Comprehensive in-house training
  • Company pension scheme
  • Long-term career progression within a growing business
  • Working hours from 8:00am to 5:00pm, Monday to Friday
Duties of a Dealership Receptionist:
  • Meet and greet customers at reception, creating a professional first impression
  • Handle customer queries, feedback, and complaints following company procedures
  • Monitor, respond to, and manage online customer reviews across platforms such as Google and AutoTrader
  • Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions
  • Update and maintain CRM systems, ensuring customer data accuracy
  • Prepare vehicle handover documentation and coordinate delivery or collection
  • Assist with customer follow-ups to promote positive reviews and repeat business 
  • Provide weekly reports on customer satisfaction levels, complaints, and warranty activity
  • Act as a key point of contact between customers, workshops, warranty providers, and management
Requirements of a Dealership Receptionist:
  • Excellent communication and organisational skills
  • Strong customer service and complaint handling abilities
  • IT literacy and proficiency with CRM systems
  • Professionalism, empathy, and a proactive approach to problem-solving
  • Previous experience in automotive aftersales is advantageous but not essential
  • Ability to work efficiently in a fast-paced environment
  • A positive attitude and a genuine commitment to customer satisfaction
If you are an experienced and motivated dealership receptionist seeking a rewarding role with a reputable company, this opportunity is ideal for you.

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Chipping Sodbury and Bristol, today to discover more about this fantastic Dealership Receptionist opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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