Department Manager in Cardiff, South Glamorgan

Posted by Zachary Daniels Recruitment

Department Manager | Cardiff | Up to £36,000 + Uncapped Commission

We're looking for an ambitious, commercially driven Department Manager to lead a high-performing luxury retail kiosk team in Cardiff.

This is not a traditional retail management role. You'll be leading from the front in a fast-paced shopping centre environment where success comes from proactively engaging customers, creating opportunities, and driving sales. If you're a natural people person with a big personality, a passion for sales, and a track record of smashing targets, we want to hear from you.

You'll be based on a luxury retail kiosk, actively approaching customers, generating interest, demonstrating products, and coaching your team to do the same. This role is perfect for someone from a telecoms, direct sales, premium retail, furniture, recruitment, or other highly target-driven sales background.

The Role

  • Lead, motivate, and develop a sales-focused team
  • Drive sales performance and consistently exceed store targets and KPIs
  • Lead from the front by actively traffic stopping and engaging customers
  • Convert passing footfall into sales through confident and consultative selling
  • Create a high-energy sales culture focused on results and customer engagement
  • Coach the team on closing techniques, objection handling, upselling, and cross-selling
  • Maximise revenue through product upgrades, add-ons, and multiple-item purchases
  • Monitor performance and ensure sales opportunities are never missed
  • Deliver an exceptional customer experience while achieving commercial objectives

About You
  • Proven experience as a Department Manager, Retail Manager, Store Manager, or Sales Manager within a target-driven environment
  • Strong track record of achieving and exceeding sales targets
  • Comfortable approaching customers and generating conversations from scratch
  • Experience managing teams in a fast-paced sales environment
  • Natural leader with a confident, outgoing, and engaging personality
  • Resilient, competitive, and highly motivated by results
  • Strong coaching ability with a passion for developing high-performing sales teams
  • Commercially aware and driven by commission, targets, and success

Ideal Backgrounds

We would particularly like to hear from candidates with experience in:
  • Telecoms sales
  • Direct sales
  • Premium or luxury retail
  • Furniture sales
  • Recruitment
  • Kiosk retail environments
  • Commission-based sales roles

Package
  • Basic salary up to £36,000
  • Uncapped commission structure
  • Excellent earning potential
  • Ongoing training and development
  • Career progression opportunities within a growing luxury retail business

This is an exciting opportunity for a hands-on Manager who thrives on customer interaction, loves leading from the front, and enjoys the challenge of turning footfall into revenue. If you have a big personality, a passion for sales, and the drive to exceed targets, apply today.

BH37484
Apply Now →

Application opens at the source listing. Free for jobseekers.