Housing Officer

📍 East London
💰 £43,000 - £45,000 per annum + benefits

We are currently recruiting for an experienced Housing Officer to join a reputable housing organisation in East London. This is a fantastic opportunity for a customer focused housing professional with a strong background in tenancy management and neighbourhood services.

• Managing a patch of residential properties and acting as the main point of contact for residents.
• Delivering all aspects of tenancy management, including tenancy sign-ups, successions, assignments and tenancy breaches.
• Investigating and managing anti-social behaviour (ASB) cases through to resolution.
• Conducting estate inspections and ensuring communal areas are maintained to a high standard.
• Managing void properties and supporting the onboarding of new tenants.
• Working collaboratively with internal teams and external agencies to improve resident satisfaction and community outcomes.

• Previous experience as a Housing Officer within a Housing Association or Local Authority.
• Strong knowledge of housing management, tenancy law and ASB case management.
• Passion for their community.
• Excellent communication and stakeholder management skills.
• An enhanced DBS check (updated and in date) is desirable.
• Full UK driving licence is desirable.

If you are an experienced Housing Officer looking for your next opportunity in East London, we'd love to hear from you. Apply today to find out more.