Import/Export Coordinator

Import/Export Coordinator

This is an excellent opportunity for someone with import/export and logistics experience to take ownership of international and domestic shipments, ensuring goods move efficiently through global supply chains while maintaining compliance with customs and export regulations.

The Role

Reporting to the Supply Chain Supervisor, you will coordinate all import and export activities across air, sea, and road freight. You will be responsible for shipment planning, customs documentation, freight bookings, transport cost management, and liaising with freight forwarders, customs agents, and third-party logistics providers to ensure on-time delivery and regulatory compliance.

Please note this role is full-time and office-based, five days per week.

Key Responsibilities

• Coordinate import and export shipments across air, sea, and road freight routes
• Review customer orders and arrange shipment bookings in line with delivery requirements
• Prepare and manage export documentation, including commercial invoices, packing lists, certificates of origin, and shipping documents
• Ensure compliance with customs regulations, Incoterms, and international trade requirements
• Liaise with freight forwarders, customs brokers, carriers, and third-party logistics providers
• Track shipments and proactively resolve delivery, customs clearance, or transportation issues
• Maintain transport cost records and support freight cost analysis
• Create loading plans and coordinate warehouse dispatch activities
• Obtain freight quotations and provide cost information to commercial and supply chain teams
• Support customers with import/export queries and shipping documentation requirements
• Monitor logistics KPIs and identify opportunities for process improvement
• Maintain strong relationships with suppliers and logistics partners to improve service performance

What We're Looking For

• Previous experience in an Import/Export Coordinator, Logistics Coordinator, Shipping Coordinator, or similar role
• Strong knowledge of import/export procedures, customs regulations, and international shipping documentation
• Experience managing air, sea, and road freight operations
• Good understanding of Incoterms and international trade compliance
• Proficiency in Microsoft Excel and logistics management systems
• Excellent organisational skills with the ability to manage multiple shipments simultaneously
• Strong communication and stakeholder management skills
• GCSE English and Maths (or equivalent)

Desirable

• Certificate in Export Documentation
• IoSCM, CIPS, or other recognised supply chain/logistics qualification
• Experience within a manufacturing environment

What's on Offer

• Full-time, office-based position near Witham, Essex
• 25 days holiday plus Bank Holidays
• Up to 7.5% employer-matched pension scheme
• Annual bonus scheme
• Employee Assistance Programme
• Employee recognition and long-service awards
• Support for professional qualifications and training
• Free tea and coffee on site

If you are looking to develop your career within supply chain and join a successful manufacturing business, we'd love to hear from you. Apply today with your up-to-date CV.