Interim Revenues Manager in South Benfleet, Essex

Interim Revenues Manager

Location: Essex
Contract: Interim, 6 months
Hours: Full-time
Working Pattern: Hybrid – minimum of 1 day per week in the office
 

The Opportunity

Are you an experienced Revenues professional looking for your next interim opportunity?

We are seeking a confident and knowledgeable Interim Revenues Manager to lead a Revenues Service, overseeing the billing, collection and recovery of Council Tax, Business Rates, Sundry Debts and Housing Benefit Overpayments.

This is an excellent opportunity for an experienced leader to make a real impact, ensuring the effective delivery of services, maintaining statutory compliance and driving improvements across Revenues and Benefits processes.

Working on a hybrid basis, you will provide strategic and operational leadership, support your team to achieve performance targets and ensure the service continues to operate efficiently and effectively.

Key Responsibilities

• Team Leadership: Manage, motivate and develop the Revenues team, overseeing recruitment, training, performance management and staff development.
• Revenues Operations: Oversee Council Tax and Business Rates billing, collection and recovery, alongside Sundry Debts and Housing Benefit Overpayments.
• Legislation & Compliance: Maintain an up-to-date knowledge of relevant legislation, regulations and case law, ensuring policies, procedures and working practices remain compliant.
• Service Improvement: Review and develop processes, systems and procedures to improve efficiency, implement legislative changes and identify innovative solutions.
• Financial Management: Manage service budgets, monitor collection rates and oversee the accurate preparation of financial reports, performance data and statutory returns.
• Systems & Projects: Support the development and effective operation of Revenues and Benefits IT systems, including software updates, system improvements and service-specific projects.
• Debt Recovery: Oversee recovery strategies, complex cases, insolvency proceedings, enforcement activity and recommendations for writing off irrecoverable debts.
• Stakeholder Management: Represent the service at internal and external meetings, professional forums and formal proceedings, including court where required.
• Reporting & Governance: Monitor service performance against targets, prepare reports for senior management and ensure appropriate GDPR compliance.
• Strategic Support: Deputise for senior finance management when required and contribute to the wider strategic direction of the service.

About You

You will be an experienced Revenues professional with a strong track record of managing teams and overseeing local taxation and debt recovery services.

You will bring a combination of technical expertise, leadership ability and a proactive approach to service delivery, with the confidence to manage complex issues and drive positive change.

You will ideally have:

• Significant experience managing the day-to-day administration, billing, collection and recovery of Council Tax, Business Rates and Sundry Debts.
• A strong understanding of current legislation, regulations and best practice within a local authority Revenues environment.
• Experience leading annual billing and year-end processes.
• Proven experience interpreting and implementing legislative changes.
• Experience managing team performance, staff development and employee relations matters.
• A sound understanding of budget management, financial reporting and performance monitoring.
• Experience overseeing service improvements, systems development and the implementation of contracts or projects.
• Excellent communication, interpersonal, presentation and report-writing skills.
• The ability to manage competing priorities, work under pressure and make informed decisions with minimal supervision.
• Strong IT skills, including Microsoft Office applications and experience using Revenues-specific systems.

Membership of the Institute of Revenues, Rating and Valuation (IRRV), or equivalent professional knowledge, would be advantageous.

A full driving licence and access to your own transport are also required.

Why Apply?

• Competitive interim rate of £500–£550 per day (umbrella).
• Initial 6-month contract.
• Hybrid working, with a minimum of one day per week in the office, subject to business needs.
• An opportunity to lead an established service and influence operational performance and service improvement.

Interested?

If you have the technical knowledge and leadership experience required to make an immediate impact in a Revenues Service, we would love to hear from you.

Apply today to be considered for this interim opportunity.