IT Manager

Role Overview

Lead the IT function across infrastructure, applications, security, vendors, and strategy. This is a hands-on leadership role in a small, multi-skilled team — ideal for someone who can balance technical depth with people management and operational delivery.

Key Responsibilities

• Lead and develop a team of six across infrastructure, applications, integration, and reporting.

• Oversee servers, networking, cloud services, end-user devices, backups, monitoring, and incident management.

• Maintain documentation, manage risk, and ensure systems are secure and recoverable.

• Own application development, maintenance, and integration, working closely with internal stakeholders.

• Lead information security, policies, controls, and compliance (including UK GDPR and Cyber Essentials).

• Manage vendors, contracts, licences, SLAs, and renewals.

• Build and deliver an IT roadmap aligned to business goals.

• Manage the IT budget and contribute to business continuity and disaster recovery planning.

Essential Experience

• Proven leadership of an IT team or function.

• Strong hands-on technical background across infrastructure, networking, and business applications.

• Vendor and contract management experience.

• Solid understanding of information security and UK GDPR.

• Clear communicator able to translate technical topics for non-technical audiences.

• Track record of delivering IT projects on time and within budget.

• Strong organisational and documentation skills.

Desirable Experience

• Azure, AWS, or GCP.

• ITIL or similar frameworks.

• Experience in operations-led or professional services environments.

• Relevant certifications (CISSP, ITIL, Microsoft, AWS).

• Cyber Essentials / CE+ experience.