Medical Administrator/ Coder

Job Description:

Medical Secretary / Workflow Administrator
Long Eaton
Part-Time –OR Full time considered

We are looking for a dedicated, hard-working and detail-oriented individual to join our GP Practice team in a dual role as Medical Secretary / Workflow Administrator. This position plays an important role in supporting the clinical team with patient referrals, workflow management and general administrative support.

This is a great opportunity for someone who is highly organised, proactive and able to manage multiple tasks in a busy healthcare environment.

Key Responsibilities

Medical Secretarial Duties

• Producing, typing and sending referrals, letters and clinical reports to secondary care, private healthcare providers and community services
• Audio typing from the digital dictation system for GPs
• Handling enquiries from patients, staff and external medical professionals
• Monitoring the eRS (Electronic Referral System) worklist for advice and guidance responses, rejections and redirections
• Processing rejected referrals and responding to queries from patients and hospitals
• Coordinating with hospital departments to ensure urgent or missing results are followed up
• Completing medical examiner referrals and Coroner reports where required
• Receiving and responding to emails

Workflow & Administrative Duties

• Actioning and triaging letters within Workflow
• Scanning documents into Workflow and maintaining accurate records
• Updating patient records and adding relevant clinical codes
• Creating and maintaining Workflow templates
• Processing practice emails and linking them to patient records
• Highlighting safeguarding concerns and liaising with clinical and non-clinical safeguarding leads
• Supporting the clinical team with general administrative tasks
• Managing invoicing where required

Requirements

• Knowledge of medical terminology preferred
• Strong IT skills, including Microsoft Word and Excel
• Experience using electronic patient record systems (experience with SystmOne is desirable)
• Excellent organisation and attention to detail
• Ability to manage sensitive patient information confidentially
• Strong communication skills and the ability to work collaboratively within a healthcare team
• Ability to prioritise tasks and work effectively in a busy practice environment

This role would suit someone who is organised, efficient and committed to supporting high-quality patient care within a professional GP practice team.