Nursing Operations Manager

Keystone Care

Keystone are delighted to be supporting a leading and reputable elderly care provider. We are now seeking an experienced and commercially aware Clinical Operations Manager to oversee a portfolio of services across North London. The successful candidate will play a pivotal role in driving clinical excellence, supporting Home Managers, and ensuring high standards of care, governance, compliance, and operational performance across the group.

Job: 2627
Location: North London
Salary: £80,000 per annum



Key Responsibilities:

  • Provide operational and clinical leadership across a portfolio of nursing and residential care homes
  • Support and develop Home Managers to achieve outstanding standards of care and service delivery
  • Drive improvements in quality, compliance, occupancy, and financial performance
  • Ensure all services operate in line with CQC regulations, company policies, and best practice guidelines
  • Monitor and improve clinical governance frameworks, safeguarding processes, and risk management systems
  • Lead on action plans following inspections, audits, incidents, and quality reviews
  • Analyse key performance indicators and implement strategies to improve operational outcomes
  • Work collaboratively with senior leadership teams to deliver organisational objectives and business growth
  • Support recruitment, retention, succession planning, and leadership development initiatives
  • Promote a culture of continuous improvement, accountability, and person-centred care


Required Skills and Experience:

  • Proven experience in a multi-site clinical or operational management role within elderly care
  • Registered Nurse qualification (RGN/RMN) essential
  • Strong knowledge of CQC regulations, clinical governance, and quality assurance frameworks
  • Demonstrable success in improving compliance, quality ratings, and operational performance
  • Excellent leadership and coaching skills with the ability to influence and engage stakeholders at all levels
  • Strong commercial awareness with experience managing budgets and driving occupancy
  • Exceptional communication, organisational, and problem-solving abilities
  • Full UK driving licence and willingness to travel across the region

If you meet the above criteria and would like to know more, please give me a call on (phone number removed) or send an updated CV to . Keystone Care is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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