Office Administration Manager

Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL, and through an extensive depot network including unique state of the art facilities at Port Salford and Markham Vale Great Bear serves established FMCG businesses.

We are looking for an organised and proactive Office Manager to support the continued success of our warehouse operation. This role will be responsible for leading the site Administration Team, supporting the Senior Management Team and acting as a key point of contact for onsite stakeholders, contractors and external suppliers.

You will play a key role in ensuring the smooth and efficient running of the site office, supporting operational performance, managing reporting requirements and helping to maintain a safe, compliant and cost-effective working environment. 

Key responsibilities will include: 

• Managing, leading and developing the site Administration Team, including day-to-day resource planning, annual leave, sickness, performance management, coaching and motivation. 
• Supporting the Senior Management Team across all areas of the operation and deputising for other members of the management team where required. 
• Managing the Time and Attendance system, ensuring all exceptions are cleared ahead of payroll deadlines. 
• Processing weekly agency costings and supporting financial administration relating to suppliers, supplies, invoicing and purchase order sign-off. 
• Handling administrative matters and customer queries to support the smooth running of a busy office environment. 
• Compiling accurate weekly KPIs and monthly reports using systems such as Power BI. 
• Liaising with the Operations Team and external suppliers to ensure sufficient pallet availability, arranging collections and reporting monthly pallet usage.
• Maintaining compliance records and supporting the upload of new or revised documents to relevant systems. 
• Coordinating weekly training meetings and tracking planned training activity across the site. 
• Managing contractor activity through Culina Group health and safety procedures, including permits, inductions, documentation checks, supervision and completion reviews. 
• Reviewing costs for goods and services to ensure value for money across consumables, uniform and other site requirements. 
• Managing site services including security, cleaning, catering, vending, utilities and communication infrastructure. 
• Supporting future site development, change management and continuous improvement activity to minimise disruption to core operations. 
• Monitoring administration-related service levels, including absence, sickness and holiday management. 

We are looking for someone with strong administration, people management and organisational skills, ideally gained within a warehouse, logistics, transport or operational environment. 

The successful candidate will bring: 

• Previous experience in office management, finance administration, warehousing or transport. 
• Experience leading, managing or supervising a team. 
• Strong customer service skills with a professional and courteous approach. 
• Excellent attention to detail, with a conscientious, reliable and diligent working style. 
• Good commercial awareness and the ability to identify value-for-money solutions. 
• Strong IT skills, including Microsoft Office and site-based systems; experience with Kronos, Power BI, NVOLVE, Evotix or similar systems would be beneficial. 
• The ability to prioritise workload, work to deadlines and solve problems effectively. 
• A flexible approach to work, with the ability to support cover for absence or sickness where required. 
• Excellent written and verbal communication skills. 
• A collaborative approach, with the confidence to work independently and contribute as part of a wider management team. 

What you get in return:

• Competitive basic salary
• Competitive holidays
• Bonus
• Private health care
• Life assurance
• Pension Scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.

When our staff have passion for what they do they work with more care and attention which is reflected to our clients, Click APPLY NOW to #JoinOurWinningTeam and begin your career today!