Operations Manager in Aldershot, Hampshire

Operations Manager – Window & Door Industry

Salary: £50,000–£60,000 DOE + Performance Bonus
Location: Aldershot, Surrey
Working Hours: Monday to Friday
Position: Permanent, Full-Time

The Opportunity

Chase Taylor Recruitment is working on behalf of an established home improvement business to recruit an experienced Operations Manager.

The company specialises in the supply and installation of high-quality windows, doors and home improvement products, including uPVC and aluminium windows and doors, bifolds, conservatories, warm roofs and associated products.

This is a key management position, taking responsibility for the day-to-day running of the business and ensuring all operational departments work efficiently. The successful candidate will oversee the full process from order confirmation through to surveying, scheduling, installation and aftercare, ensuring projects are delivered on time, within budget and to a high standard.

Key Responsibilities

• Oversee the day-to-day operational running of the business, ensuring all departments work effectively together.

• Manage and coordinate surveying, order processing, installation scheduling and aftercare.

• Oversee installation teams and subcontractors, ensuring workloads and resources are managed efficiently.

• Monitor job progress, costs, margins and operational performance.

• Identify opportunities to improve processes, productivity and overall profitability.

• Work closely with sales and office teams to ensure a smooth handover from order through to installation.

• Manage operational issues, customer escalations and remedial works, maintaining high standards of service.

• Lead, motivate and develop teams, driving accountability and continuous improvement.

The Ideal Candidate

• Previous experience in an Operations Manager or senior management position within the window and door, glazing or home improvement industry is essential.

• Strong understanding of the full installation process, including surveying, order processing, scheduling and fitting.

• Experience managing office-based teams, installation personnel and subcontractors.

• Commercially aware, with the ability to monitor costs, margins and operational performance.

• A proven ability to improve processes, manage workloads and drive business efficiency.

• Strong leadership, communication and organisational skills.

• A hands-on approach with the confidence to take ownership of the operation and make improvements.

The Package

• £50,000–£60,000 salary, depending on experience.

• Performance-related bonus.

• 22 days' annual leave plus bank holidays.

• Company pension.

• Monday to Friday working hours.

Apply Now

If you have Operations Management experience within the window and door or home improvement industry and are looking for your next opportunity, Chase Taylor Recruitment would be pleased to hear from you.

Please get in touch for a confidential discussion.