Parts Advisor

Parts Advisor - Stratford

Franchised Motorcycle Dealership

We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership.

This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment. The successful candidate will play an important role in supporting both retail customers and the workshop team, ensuring parts and accessories are identified, ordered and supplied accurately and efficiently.

The Role

As a Parts Advisor, you will be responsible for delivering excellent customer service while ensuring the smooth and efficient operation of the Parts Department.

Your day-to-day responsibilities will include:

Liaising with customers, suppliers, technicians and manufacturers

Identifying, ordering and supplying motorcycle parts and accessories

Processing parts orders accurately and efficiently

Maintaining accurate stock records

Handling customer enquiries both in person and by telephone

Supporting the workshop with parts requirements

Ensuring the Parts Department is organised, professional and efficient

Providing a high level of customer service at all times

About You

To be successful in this role, you will be customer-focused, organised and able to manage multiple priorities effectively.

Previous experience within a Parts Department, automotive environment, motorcycle dealership or retail customer service role would be advantageous. However, full training will be provided for the right candidate.

You will have:

Excellent communication and customer service skills

Strong organisational and administrative abilities

A keen eye for detail and a commitment to accuracy

The ability to work effectively both independently and as part of a team

Good IT and system skills

A positive, proactive attitude and willingness to learn

A genuine interest in motorcycles, parts and accessories

Benefits

The successful candidate will receive a comprehensive benefits package, including:

30 days annual leave, including Bank Holidays

Additional birthday holiday

Contributory pension scheme

Free eyecare vouchers

Life assurance - 3x annual salary

Employee Assistance Programme with 24/7 mental health support

Access to an employee rewards platform with cashback and discounts

Service recognition awards

Free branded uniform for specific roles

Cycle to Work Scheme

£500 colleague referral fee

Staff discounts on parts, servicing and MOT tests

Vehicle and motorcycle purchase discounts

Discounts on branded clothing and merchandise

Salary

£28k Basic

£31k OTE

42.5 Hour working week

This is a great opportunity for someone looking to build a long-term career within the motorcycle industry, with full training and support available.

If you have a passion for motorcycles, enjoy working with customers and are looking for your next career opportunity, we would love to hear from you.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission