Production planning administration in Droitwich

Production Planning Administrator

Location : Droitwich, onsite

Salary: Competitive + Excellent Benefits

Keep Production Moving. Keep Customers Happy. Make a Real Difference.

Are you an organised problem-solver who enjoys bringing structure to a fast-moving environment?

We're working with an innovative UK manufacturing business that's experiencing continued growth and is looking for a Production & Operations Coordinator to become a key member of its Operations Team.

This is far more than a traditional administration role. You'll be the central point connecting production, suppliers, logistics, sales and customers, ensuring products are manufactured, processed and delivered on time while maintaining exceptional service standards.

If you thrive in a varied role where every day presents a different challenge, this could be the opportunity you've been looking for.

The Opportunity

As Production Planning Administrator, you'll play a pivotal role in keeping the business running efficiently. From coordinating production schedules and managing customer orders through to supporting continuous improvement projects and export documentation, you'll be involved in every stage of the operational process.

You'll join a supportive team where your ideas are welcomed, your organisation is valued and your contribution has a genuine impact on the success of the business.

What You'll Be Doing

• Coordinate daily production schedules to ensure customer orders are delivered on time and in full, using SAGE MRP System
• Work closely with production, purchasing, logistics and sales teams to maintain an efficient operational flow.
• Liaise with suppliers and contractors to ensure materials and services are available when required.
• Monitor project timelines, identifying and resolving potential delays before they impact delivery.
• Support inventory management and stock control activities.
• Process customer sales orders from receipt through to despatch, ensuring accuracy throughout.
• Handle customer enquiries professionally, delivering a first-class customer experience.
• Produce operational reports, KPI information and performance data for management.
• Coordinate data relating to EU Packaging and Packaging Waste Regulations.
• Prepare export documentation for international shipments.
• Help drive continuous improvement initiatives across production and customer service processes.
• Ensure operational activities comply with company procedures, quality standards and Health & Safety requirements.

About You

You'll be someone who enjoys being at the centre of the action, keeping multiple priorities under control while maintaining exceptional attention to detail.

You will need your own transport as our site is in a rural location, not served by public transport. 

You'll ideally have:

• Experience within Production, Operations, Manufacturing, Supply Chain or Project Coordination. However, training will be given, so not essential.
• Strong organisational and planning skills with the ability to juggle multiple priorities.
• Excellent communication skills and confidence working with colleagues, suppliers and customers.
• Previous experience processing orders or supporting operational workflows.
• Good knowledge of Microsoft Office, particularly Excel.
• Experience using ERP, MRP or production planning systems advantageous.
• A proactive mindset with excellent problem-solving ability.

• High levels of accuracy and attention to detail.
• The ability to work independently while contributing positively to a collaborative team.

Why Apply?

This is an excellent opportunity to join a successful and growing manufacturer where you'll gain exposure to every aspect of operations.

You'll enjoy a varied role with genuine responsibility, the chance to develop your skills and the opportunity to become an integral part of a close-knit team that values collaboration, initiative and continuous improvement.

If you're looking for a position where your organisation, communication skills and ability to keep things running smoothly are truly appreciated, we'd love to hear from you.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.