Repairs Supervisor in Ilford, London

📍 London, E15
💼 Social Housing & Property Maintenance
🕒 Full-Time Opportunity

RG Setsquare Recruitment is currently seeking an experienced Repairs Supervisor to join a leading property maintenance and social housing contractor in London, E15.

This is an excellent opportunity for a motivated professional with a strong background in responsive repairs and maintenance to lead a team of operatives, drive performance, and ensure exceptional service delivery across residential properties.

You will oversee the delivery of responsive repairs and maintenance works, ensuring all jobs are completed safely, on time, within budget, and to the highest quality standards. You will act as the key link between operatives, residents, and management teams, helping to maintain excellent customer satisfaction levels.

✅ Supervise and manage a team of multi-skilled operatives and subcontractors
✅ Ensure repairs are completed within agreed service levels and quality standards
✅ Carry out site inspections and quality audits
✅ Monitor operative productivity and performance against KPIs
✅ Ensure Health & Safety compliance across all works
✅ Investigate and resolve repair and customer service issues
✅ Liaise with residents, clients, planners, and office teams
✅ Review completed works and authorise variations where required
✅ Support workforce planning and scheduling
✅ Maintain accurate records using internal systems
✅ Mentor apprentices and support team development

• Previous experience as a Repairs Supervisor, Maintenance Supervisor, Responsive Repairs Supervisor, Working Foreman, or Multi-Trade Supervisor
• Experience within Social Housing, Housing Associations, Local Authority, or Property Maintenance Contracts
• Strong knowledge of responsive repairs and building maintenance
• Excellent leadership and communication skills
• Good understanding of Health & Safety legislation
• Full UK Driving Licence
• IT literate with experience using Microsoft Office and workforce management systems

• CSCS Card
• SSSTS, SMSTS, or IOSH Managing Safely
• Trade background in carpentry, plumbing, painting & decorating, or general building maintenance
• Experience managing KPIs, SLAs, and first-time-fix performance

• Team Leadership
• Responsive Repairs
• Social Housing Maintenance
• Reactive Maintenance
• Quality Assurance
• Performance Management
• Health & Safety Compliance
• Resident Liaison
• Resource Planning
• Contractor Management

📞 Interested? Call Ayushi on (phone number removed) or email your CV to (url removed) today.

RG Setsquare is acting as an Employment Business in relation to this vacancy.