Sales Support Administrator

Optima UK Inc Ltd

Sales Support Administrator

Sales support and aftermarket coordination role within a specialist engineering business.

Location: Leicester, Leicestershire
Hours: Monday to Thursday, 8:15am-5:30pm; Friday, 8:15am-12:30pm
Job Type: Permanent
Start: Immediate start available

The Opportunity

An exciting opportunity has arisen for a Sales Support Administrator to join a specialist engineering business based in Leicester.

This varied role includes sales administration, aftermarket support, order processing, logistics, service coordination and marketing activities.

The Role

Your responsibilities will include:

  • Supporting the preparation of aftermarket quotations.
  • Processing customer orders and confirming delivery dates.
  • Ordering and monitoring spare parts and tooling.
  • Liaising with purchasing and production teams regarding orders.
  • Managing UK, US and EU spare-parts stock.
  • Coordinating shipments and providing tracking information.
  • Producing weekly order and delivery reports.
  • Supporting service and installation planning.
  • Updating service records and calibration certificates.
  • Assisting with UK and international trade shows.
  • Creating marketing materials, videos and website content.

About You

The successful candidate will have:

  • Strong Microsoft Word, Excel and Outlook skills.
  • Excellent organisation and attention to detail.
  • Confident communication and customer service skills.
  • The ability to manage deadlines and changing priorities.
  • A proactive, reliable and adaptable approach.
  • Experience or a strong interest in marketing and media creation.
  • Basic experience with Photoshop, Adobe Premiere, Final Cut or similar software.

Occasional overnight and overseas travel may be required to support exhibitions.

Benefits

  • 33 days' holiday including bank holidays, pro rata.
  • Salary sacrifice pension.
  • Company bonus scheme.
  • In-house support and training.
  • Opportunity for additional training.
  • Early finish every Friday.

Apply

To apply for the Sales Support Administrator position, click Apply Now and upload your CV. A member of our recruitment team will be in touch.

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