Scheduling Manager in Stratford, London

Scheduling Manager - Social Housing Repairs & Maintenance
East London
Full Time, Permanent
Salary £40-44k depending on experience

We are working with a leading property services provider ro recruit a Repairs Scheduling Manager to lead a centralised Scheduling Team supporting multiple contracts.

This is a key role within a newly established operating model, responsible for driving productivity, maximising resource utilisation and ensuring a consistent, high-quality repairs service. You will lead the scheduling function, embed best practice and work closely with operational teams to ensure resources are deployed effectively and performance targets are achieved.

• Lead and develop a centralised Scheduling Team across multiple contracts.
• Manage the allocation of operatives and subcontractors to maximise productivity and first-time fix.
• Work closely with Contract Managers and operational teams to meet service demands.
• Monitor KPIs, resource utilisation and overall performance.
• Resolve complex scheduling issues and service escalations.
• Drive process improvements and consistent working practices.
• Develop contingency plans to manage peak demand and operational challenges.
• Coach and support the team to deliver high performance.

• Experience managing a scheduling, planning or resource coordination team.
• Background in social housing repairs, maintenance, FM or field services.
• Strong understanding of reactive repairs operations.
• Experience using scheduling or workforce management systems (FLS or similar).
• Strong leadership, organisational and problem-solving skills.
• Confident managing KPIs and operational performance.
• Good IT skills, including Microsoft Office 365.

This is a great opportunity for an experienced scheduling professional to take ownership of a centralised function, shape new ways of working and make a real impact across a multi-contract operation.