Service Advisor
Perfect Placement
Our client, a leading franchise-approved dealership in North Bristol, is seeking an experienced and professional Vehicle Service Advisor to join their premium automotive team. This is an excellent opportunity for a skilled Service Advisor to develop their career within a state-of-the-art facility and work with a prestigious car brand.
Benefits for the successful Service Advisor:
- Basic salary up to £32,000 per annum, dependent on experience and qualifications
- Uncapped bonus scheme with potential earnings of £6,750+ annually
- 22 days annual holiday plus bank holidays, increasing with length of service
- Full manufacturer-accredited training programmes
- Access to a car benefit scheme after 6 months of employment
- Company pension scheme and life assurance
- Staff purchase discounts
- Opportunity to work within a recently renovated, modern dealership environment
- Greeting customers upon arrival and providing a professional customer service experience
- Scheduling vehicle services, repairs, and maintenance appointments
- Liaising with the workshop team to track job progress and ensure timely completion
- Upselling additional products, services, and warranties where appropriate
- Keeping customers informed about vehicle status and estimated completion times
- Handling customer enquiries effectively to achieve high levels of satisfaction
- Maintaining accurate records of all service transactions using DMS systems such as Kerridge or Keyloop
- Supporting the workshop team in achieving service targets and KPIs
- Previous experience as a Service Advisor or in a similar automotive aftersales role within a franchise dealership, service centre, or garage
- Full, clean UK driving license with minimal points
- Strong organisational skills and the ability to multitask in a fast-paced environment
- Excellent interpersonal and communication skills
- IT literacy, including proficiency in Microsoft Office and experience with DMS systems (Kerridge/Keyloop preferred)
- Good knowledge of automotive repairs and services is advantageous
- A professional attitude with a focus on delivering exceptional customer service
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the south west, today to discover more about this fantastic opportunity.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
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