Service Advisor in Tonbridge
Posted by Perfect Placement
£32,000 – £38,000 a year
Tonbridge · Permanent
Benefits:
- Basic salary up to £32,000, negotiable depending on experience
- OTE of up to £38,000 through an attractive bonus structure
- Monday to Friday, 08:00 to 17:30
- One in four Saturdays, 08:00 to 13:00, with additional Saturdays available if required
- Full training and development, including electric vehicle-specific training
- Supportive management and future progression opportunities
- Opportunity to join an established dealer group representing a prestigious automotive brand
- As a Service Advisor, manage workshop control and coordinate vehicle bookings
- Schedule servicing, repairs and maintenance appointments
- Advise customers on vehicle faults, servicing requirements and repair solutions
- Prepare accurate estimates for repair times and costs
- Liaise with customers regarding additional work identified during inspections
- Provide regular progress updates and ensure vehicles are tracked throughout the workshop
- Handle customer complaints and respond professionally to requests
- Liaise effectively with technicians, management and other dealership staff
- Previous experience as a Service Advisor or in a similar motor trade service bookings role is preferred
- Good technical understanding and general knowledge of motor vehicles
- Excellent verbal and written communication skills
- Professional, polite, attentive and accurate approach to customer service
- Willingness to maintain and develop technical knowledge, including electric vehicle awareness
- Confidence processing payments and resolving customer concerns
- Ability to work independently and effectively as part of a team
- Full UK driving licence, preferably clean
Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Tonbridge and Kent, today to discover more about this fantastic opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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