Service Advisor in Chelmsford
Posted by Perfect Placement
£34,000 a year
Chelmsford · Permanent
Benefits:
- Competitive basic salary of up to £34,000.
- Monday to Friday, 8:00am to 5:30pm.
- Saturday rota, one in two, from 8:00am to 1:00pm.
- Supportive working environment with modern systems, including Autoworks.
- Opportunity to work within an established independent automotive business.
- Professional development and the chance to contribute to service sales and customer satisfaction.
- As a Service Advisor, welcome customers and manage bookings by telephone and online.
- Liaise with workshop controllers, managers and technicians to maintain an efficient workflow.
- Upsell additional services and parts to maximise revenue and profitability.
- Prepare vehicle health checks and accurate customer job estimates.
- Use the Autoworks system to manage bookings, source parts and assist with job costing.
- Maintain accurate documentation and consistently high customer service standards.
- At least three years’ experience as a Service Advisor within an independent garage or prestige dealership.
- A full UK driving licence.
- Enthusiastic and proactive attitude with excellent communication skills.
- Ability to adapt quickly, work efficiently under pressure and manage competing priorities.
- Strong organisational skills and excellent attention to detail.
- Knowledge of systems such as Autoworks and a sound understanding of vehicle servicing processes.
Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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