Operations Manager at Direct Window Supplies Ltd, Swindon

Location: Swindon, Wiltshire
Salary: £45,000 - £55,000 per annum (DOE)
Hours: Monday to Friday, 8:00am - 5:00pm
Contract: Permanent

The Opportunity

Direct Window Supplies Ltd is seeking an experienced and driven Operations Manager to oversee the day-to-day running of our busy manufacturing operation in Swindon.

This is a hands-on leadership role where you will take responsibility for managing and developing multiple departments, including Manufacturing, Transport, Procurement and Goods Inwards. Working closely with the Managing Director, you will ensure operational efficiency, drive performance, and support the continued growth of the business.

We are looking for a strong people manager who can motivate teams, improve processes, and maintain high standards across all areas of the operation.

Key Responsibilities

• Lead and manage the day-to-day operations of Manufacturing, Transport, Procurement and Goods Inwards departments.
• Support, develop and manage departmental managers, ensuring accountability and clear performance expectations.
• Drive operational performance and achievement of departmental KPIs.
• Plan and coordinate workloads to meet production and delivery deadlines.
• Monitor departmental performance and implement corrective actions where required.
• Improve operational systems, processes and procedures to maximise efficiency.
• Manage staffing levels, resources and workloads in line with business demands.
• Conduct regular management meetings and performance reviews.
• Identify opportunities to improve productivity, quality and cost control.
• Promote effective communication and collaboration across departments.
• Support managers with employee performance, attendance, training and development.
• Ensure compliance with company policies, procedures and health & safety standards.
• Use management systems, spreadsheets and reporting tools to track performance and trends.
• Prepare operational reports for the Managing Director.
• Resolve day-to-day operational issues and support continuous business improvement initiatives.

Candidate Requirements

Essential

• Proven experience in operations management, departmental leadership or multi-site/team management.
• Strong people management and staff development experience.
• Ability to lead, motivate and hold teams accountable for performance.
• Experience managing KPIs, operational targets and performance reporting.
• Excellent organisational and time management skills.
• Strong IT skills, including Microsoft Excel, Word and Outlook.
• Confident decision-maker with excellent problem-solving abilities.
• Strong communication and interpersonal skills.
• Self-motivated with a proactive and hands-on approach.
• Ability to manage multiple priorities within a fast-paced environment.

Desirable

• Experience within a manufacturing or production environment.
• Knowledge of PVCu, Aluminium, Composite Doors/Windows or the wider building products sector.
• Experience implementing operational improvements and change management initiatives.

About Direct Window Supplies Ltd

Direct Window Supplies Ltd is an established manufacturer of PVCu, Aluminium and Composite window and door products. We operate in a fast-paced environment where quality, efficiency, customer service and teamwork are key to our success.

This position offers the opportunity to make a significant impact on the business, helping to shape operational processes, develop teams and contribute directly to future growth.

If you are a strong leader with a passion for operational excellence and continuous improvement, we would love to hear from you.

Apply today to join a growing and successful manufacturing business in Swindon.