Service Manager in Chippenham

Posted by Boden Group

£40,000 – £45,000 a year

Chippenham · Permanent

Are you an experienced Service Manager with a strong track record of leading teams and improving operational performance? We’re recruiting for a Service Manager to join a leading organisation in Wiltshire, taking responsibility for service delivery, KPI performance and continuous improvement.

This is an excellent opportunity to take ownership of a busy service operation, using performance data to drive decisions, improve delivery and develop a high-performing team.

The Role

As the Service Manager, you will:
  • Lead day-to-day service delivery and operational performance.
  • Manage and analyse KPIs to identify trends and drive improvements.
  • Lead and motivate teams to achieve service and performance targets.
  • Identify opportunities to improve efficiency and service quality.
  • Build strong relationships with clients and key stakeholders.
  • Drive continuous improvement across the service.
About You

To be successful as the Service Manager, you'll have:
  • Previous experience in service, operations or contract management.
  • Strong experience managing KPIs and using data to inform decisions.
  • Proven leadership and people management skills.
  • Excellent client and stakeholder management abilities.
  • Strong problem-solving and decision-making skills.
  • Experience within FM, telecoms, social housing or a similar service-led environment.
What's in it for You?
  • £40,000 - £45,000 salary
  • Opportunity to lead and influence operational performance
  • Varied and responsible management role
  • Collaborative and supportive working environment
  • Opportunity to drive meaningful service improvements
Location: Wiltshire

Apply Now

If you're an experienced Service Manager looking for a role where you can lead teams, improve performance and make a real impact on service delivery, we'd love to hear from you.

Click Apply Now to submit your CV or contact Olivia Blake for a confidential discussion.

Interviews are taking place now, so apply today to secure your next Service Manager opportunity.
Apply Now →

Application opens at the source listing. Free for jobseekers.

Apply Now →

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