Service Manager in Chippenham
Posted by Perfect Placement
£50,000 a year
Chippenham · Permanent
Benefits:
- Negotiable starting salary, dependent on experience and current earnings.
- Monthly performance-related bonus scheme with uncapped on-target earnings of approximately £50,000 per annum.
- Personal company car.
- 30 days’ annual leave, including bank holidays.
- Workplace pension scheme.
- In-house manufacturer training and development.
- Staff purchase discounts.
- Excellent long-term career prospects within an established local dealer group.
- Working hours of 8:00am to 6:00pm Monday to Friday, plus one in two Saturdays from 8:00am to 12:30pm.
- The Vehicle Service Manager will lead and support approximately eight Vehicle Technicians, four Service Advisors, one Workshop Controller and one Parts Advisor.
- Manage the daily operation of the service department, maximising workshop efficiency and labour sales.
- Maintain high standards of customer satisfaction and ensure an excellent aftersales experience.
- Monitor departmental performance, implement improvements and protect our reputation.
- Work proactively with colleagues and senior management to achieve business objectives.
- Recent or current experience as a Service Manager or Aftersales Manager within a medium to large franchise-approved car dealership.
- The successful Vehicle Service Manager will be an effective leader with strong people-management and communication skills.
- A proactive, commercially focused and determined approach to improving customer satisfaction.
- Good IT literacy and the ability to work with relevant dealership systems.
- A full UK driving licence with minimal points.
- Residence within a reasonable commuting distance of Chippenham.
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