1st - 2nd Line IT Support Engineer / Helpdesk Analyst
Pro-Connexions
£28,000 – £32,000 a year
Apply1st – 2nd Line IT Support Engineer / Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast,..
2nd Line Support Salary UK 2026
The average advertised pay for a 2nd Line Support, based on live UK vacancies — with how it compares to similar roles and how many jobs are available right now.
By Louisa Lowe, Editor — Careers & Workplace · Updated 5 October 2026£33,000
median advertised salary
32
live jobs right now
89%
permanent roles
80%
via agencies
How much does a 2nd Line Support earn in the UK?
The average advertised salary for a 2nd Line Support in the UK is £33,000 a year, based on 18 live vacancies carrying salary information this month. That is about £2,750 a month or £16.92 an hour before tax, on a 37.5-hour week. 89% of current adverts are permanent, and 80% are posted through recruitment agencies.
2nd Line Support adverts mention AI or automation 2% of the time.
How 2nd Line Support pay compares
Median advertised salary for 2nd Line Support beside other job titles in IT, from the lowest paid to the highest.
Other roles in IT
| Role | Median pay | Live jobs | Permanent | AI mentions |
|---|---|---|---|---|
| Azure Engineer | £124,000 | 16 | 68% | 21% |
| Java Developer | £109,000 | 28 | 35% | 8.4% |
| Data Engineer | £83,000 | 159 | 79% | 8% |
| Programme Manager | £75,000 | 198 | 70% | 3% |
| Software Engineer | £60,000 | 541 | 89% | 9% |
| Data Analyst | £48,000 | 103 | 72% | 3% |
| Systems Administrator | £36,000 | — | 68% | 2% |
| 2nd Line Support | £33,000 | 32 | 89% | 2% |
| 1st Line Support | £30,000 | 27 | 78% | 0% |
Latest 2nd Line Support jobs
SC 2nd Line Support Engineer
ECS Resource Group Ltd
£230 a day
ApplyIT Support Specialist (Contract. Preston, (full time & 5 days on site. Contract: Initially 6 months - starting imminently. Salary..
2nd Line Support Engineer
ECS Resource Group Ltd
£200 – £220 a day
Apply2nd Line Support Engineer. Location: London, SE1. Hybrid: 2 days onsite, 3 days remote. Start: November. Contract: 3 months..
2nd Line Desktop Support
NHS Professionals
£17 – £21 an hour
ApplyJob Description. 2nd Line Desktop Support. £16.40/hr + 25 days paid holiday per year (£2.31/hr) + NHS Professionals pays for..
2nd Line Support Engineer
Wolviston Management Services
Pay not stated
Apply2nd Line IT Support Engineer. Edinburgh | Permanent | £32,000 - £36,000. We're currently recruiting for an experienced 2nd Line..
2nd Line IT Support Engineer
Global 4 Communications Ltd
£33,000 – £35,000 a year
Apply2nd Line IT Engineer. Location: Horsham (Head Office. Hours: Full-time, 37.5 hours per week. About Global 4. At Global 4, we..
IT Support Engineer - 2nd Line Support
Mackenzie Jones IT
£36,000 a year
ApplyIT Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is..
2nd Line IT Support - Training Course
Netcom Training Direct employer
Pay not stated
ApplyNetcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn..
2nd Line IT Support Analyst - Contract - Inside IR35
Randstad Technologies Recruitment
£300 – £325 a day
Apply2nd Line IT Support Analyst - Contract - Inside IR35. I am currently looking for a strong 2nd Line IT Support Analyst. My client..
2nd Line IT Support Technician
IO
£30,000 – £35,000 a year
Apply2nd Line IT Support Technician | Bristol | Permanent | Up to £35,000 (depending on experience. We're recruiting for a 2nd Line..
Browse 32 live 2nd Line Support jobs →
How we calculate this. Figures come from live 2nd Line Support vacancies in the CV-Library feed, refreshed monthly. The median uses adverts that state pay; hourly and weekly rates are annualised (hourly × 37.5 × 52). Ambiguous or "competitive" salaries are excluded rather than guessed. Read the full methodology →