Customer Account Coordinator

Owen Daniels

Are you passionate about automotive and motorsport? Do you have a background in planning or logistics? If so, our client, a leading automotive manufacturing company, is recruiting for a Customer Account Coordinator. The role will involve managing customer orders from receipt through to delivery and will suit a candidate used to supporting production in an engineering or manufacturing environment.

Customer Account Coordinator
Permanent – ASAP start
Monday – Friday, 8am – 4.45pm, early finish on a Friday
Coventry 

Customer Account Coordinator
Job Description:
  • Processing orders from receipt to delivery; including arranging shipments and collections, and creating relevant documentation such as picking notes, delivery notes, invoices, etc.
  • Building strong customer relationships and acting as the primary contact for customer inquiries regarding orders and deliveries.
  • Providing quotations to customers who have submitted enquiries, scheduling management activities and working with the internal production team.
  • Collaborating with various departments to ensure top-notch service and timely delivery.
  • Providing quality customer service, including interacting with customers, answering customer enquiries, and effectively resolving customer complaint.           

Customer Account Coordinator
Essential Experience/Skills/Qualifications:
  • Experience working with OEM manufacturers or OEM automotive.
  • Previous experience working in a logistics or planning role.
  • Proficiency in Microsoft products and ERP/MRP systems, CRM and SAP experience preferred.
Please apply below if this role is of interest!

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