Group Credit Controller in Banbury, Oxfordshire

Morgan McKinley Northern Home Counties is proud to be working with an established and growing multi-entity business in the Oxfordshire area. Our client is seeking an experienced and hands-on Group Credit Controller to join their busy finance team on a permanent basis.

This is an excellent opportunity for a proactive Credit Controller who enjoys taking ownership of their ledger, building strong customer relationships and driving cash collection performance across multiple business entities.

Key Responsibilities:

· Proactively manage and chase overdue customer accounts by telephone and email, ensuring timely payment.

· Monitor aged debt, prioritising collection activity based on value, age and risk.

· Maintain accurate customer account records, aged-debt reports and collection notes.

· Allocate incoming cash receipts and reconcile customer accounts, investigating unidentified or misallocated payments.

· Investigate and resolve invoice queries, payment discrepancies and customer disputes.

· Work closely with internal Billing, Accounts Receivable and operational teams to resolve outstanding queries.

· Monitor customer credit limits, payment terms and credit holds in line with company policy.

· Support credit checks and new customer account set-up.

· Identify potential credit risks and escalate significantly overdue or high-risk accounts.

· Support month-end accounts receivable and cash allocation activities.

· Work flexibly across multiple Group entities, supporting consistent credit-control processes.

Candidate Profile

· Proven experience within Credit Control, Collections or Accounts Receivable.

· Strong experience chasing overdue debt and managing aged-debt ledgers.

· Experience with cash allocation and customer account reconciliations.

· Confident communicator with the ability to build relationships and handle challenging payment conversations.

· Strong organisational skills with excellent attention to detail and the ability to prioritise effectively.

· Proactive approach with the ability to take ownership and see queries through to resolution.

· Confident using finance systems and Excel.

· Experience within a Group Finance or shared-service environment would be advantageous.

· Knowledge of NetSuite or a similar ERP system would be beneficial.

· AAT and/or CICM qualifications, or studying towards them, would be desirable but are not essential.

Benefits

· Permanent, full-time opportunity.

· Opportunity to join an established and growing organisation.

· Varied role working across multiple business entities.

· Collaborative Group Finance environment.

· Convenient location for candidates commuting from Banbury, Brackley, Bicester, Buckingham and the wider Oxfordshire, Northamptonshire and Buckinghamshire areas.